Domestic Abuse And Your Legal Rights

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Table of Contents

What Is Abuse?

Getting The Police Involved

The First Court Appearance

The Trial

Your Legal Options

Family Law Issues

Finding the Resources You Need: Referral Numbers & Websites 


What Is Abuse?

Abuse can take many forms:

Emotional Abuse

Verbal behaviour that injures your security and/or personal dignity. This can include: constant insults and put-downs that damage your feelings of self-worth, threatening harm to you, your children, your loved ones, your family pets, or your belongings, isolating you from others, threatening to 'out' you as a member of a sexual minority group.
Sexual Abuse

 It is abusive, and illegal, for anyone–including your spouse or common-law partner–to force you to have sex, or perform sexual acts, against your will.
Physical Abuse

 Any form of hostile, non-consensual, physical contact, including pinching and pushing, is considered physical abuse and a crime.
Financial Abuse

 Using control of the household money to exert control over you.  This can include forcing you to beg for money.


Domestic Abuse is Against the Law

Any person who abuses you is committing a crime even if that person is your spouse, partner or someone else that you are close to.  Domestic abuse can be some or all of the following offences under the Criminal Code:
Assault: intentionally applying force to another without that person's consent, or threatening to do so, when it is believed that they have the ability to carry out the threat.  Injury is not required.
Sexual Assault: assault where the force/touch is of a sexual nature; unwanted sexual contact.

Stalking: in legal terms, this is called criminal harassment, and it causes someone to fear for their own, or another person's safety.
Uttering Threats: threatening to cause death or bodily harm, or to damage/destruction of property.  This also includes threatening injury to your pet.
Forcible Confinement: confining, forcibly seizing or imprisoning someone.  This includes forcing someone to stay in bed or a chair for long periods of time.
If any of the above apply to your relationship, you should get the police involved as soon as possible to make sure that you are protected.

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Getting The Police Involved

During an assault, or as soon as possible afterward, you should call the police.  If you are in immediate danger, call 911 (or the emergency number for your area).  If you can’t call right away, you can talk to the police when it is safe for you to do so.


If you do not feel that you can call the police, or would like a support service to talk to, you can contact:

  • The toll-free 24-hour Family Violence Information Line at 310-1818
  • The Support Network 24-hour distress line at (780) 482-4357
  • The Edmonton Sexual Assault Centre 24-hour crisis line at (780) 423-4121

When you talk to the police, you should give them as much information as possible.  They need to know if: 

  • Your life is in danger
  • You are injured
  • There are weapons involved
  • There are drugs or alcohol involved
  • There are children or others in the home
  • There is a history of violence
  • You have an Emergency Protection Order (EPO), Queen’s Bench Protection Order (QBPO), restraining order or peace bond against your abuser


It is important that you give the police complete and correct information so that they can work to protect you. The police will probably want to know the details of the violence and any injuries that you have suffered. If you already have an EPO, QBPO, peace bond, or restraining order against the person who assaulted you, you should show a copy of it to the police.


The police can decide to lay a criminal charge against your abuser if they have reasonable and probable grounds to believe that a crime took place. They may decide to arrest your abuser and take him/her into custody.  Within 24 hours of the arrest, an arrested person has the right to a bail hearing.  At the bail hearing, a judge or justice of the peace will decide if it is safe for the arrested person to be released until the next court date.  If the arrested person is released, you can tell the police that you are afraid of your abuser and ask that conditions be placed on their release prohibiting that person from contacting you.  The police have recently set guidelines for notifying victims of an accused's release.  It is important that you know that the police or Crown Prosecutor only notify you when they believe you are at a high risk.


If the police decide not to arrest your abuser, but do still charge him or her with assault, he or she will be given an Appearance Notice instructing the abuser to report for fingerprints and a first court appearance. If this happens, you should find out the conditions of release.  You can do so by contacting the police (780-423-4567) or the Crown Prosecutor's office (780-422-1111). You should inform the police immediately of any breach of release conditions, such as the abuser contacting you when there is a condition for him/her not to do so. 


If the police decide that there is not enough evidence to charge your abuser at all, you can ask that the decision be reviewed by the officer’s supervisor or you can “lay a private information” against him/her.  This is discussed later in this pamphlet under Your Legal Options - Criminal Assault Charges. You may also choose to pursue your remedy in civil court with a QBPO.

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The First Criminal Court Appearance (Docket Court)

If charges are laid against your abuser, he or she will make a first appearance in court to enter a plea to the charge(s).  If your abuser pleads guilty, he or she will either be sentenced that day or the judge may ask for a pre-sentence report and another court date will be set for sentencing. 


If your abuser pleads not guilty, a trial date will be set.  The trial date could be weeks or months after the first appearance, depending on how busy your local courts are.  It is also possible that your abuser may ask for an adjournment at the first appearance if he or she has not obtained legal advice yet. 


If your abuser has been held in custody, the first appearance may also include an application for Judicial Interim Release (i.e., bail) and the judge will have to decide if it is safe to release the individual.  If released, the accused will likely be ordered to have no contact with you and report to a Probation Officer.  Failure to comply may result in charges being laid against the accused (Breach of Probation).

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The Trial

 If your abuser pleads not guilty, there will be a trial to decide whether or not your abuser is guilty of a criminal offence. You will most likely be a witness for the Crown Prosecutor and, if so, you will be served with a subpoena to appear in court.  Once you are subpoenaed you must appear in court and there are serious consequences if you do not show up (unless you have a VERY good reason).  If you think that attending court on the set date could be a problem for you, phone the Prosecutor’s office and let them know as soon as possible.  They may be able to make arrangements to accommodate you.
If you would like help and support preparing to be a witness, you can contact the John Howard Victim Assistance Program at (780) 422-0721.

When you get to the courtroom on the day of the trial you should report to the Prosecutor so that he or she knows you are there. At that time you can also ask the Prosecutor any questions you have about what will happen in court and what you should do.  You may want to ask where to wait until you are called into court and whether or not you can stay in the courtroom after you have given your own testimony.  Also, you can ask what kind of questions you might expect from the Prosecutor and the defence lawyer.
If you do not understand a question, ask that the question be explained to you before you answer it.  If you do not know the answer to a question, just say that you do not know.  It is important that you remain silent in court at all times, except when you are on the witness stand.  Your abuser may testify and, even if you completely disagree with his or her answers, you cannot speak during his or her testimony.  You may want to bring friends, family members, or John Howard victim assistance workers with you to court for support.
The Victim Services Unit of the Edmonton Police Service and Edmonton John Howard Society's Victims’ Assistance Program can assist victims of crime by providing assistance with completing a Victim's Impact Statement, information concerning the investigation, and court support. These organizations also help children who have been subpoenaed as witnesses. Generally, this will only occur if he/she was an eyewitness to or victim of the abuse and there is no other way to prove the charges.
If your abuser is found guilty, he or she will be sentenced. Possible sentences include jail time, fines and/or probation.  If your abuser is found not guilty, he or she will be free to go. It is possible that the decision made in court will be appealed by either the Prosecutor or your abuser.  Notice of appeal must be served within 30 days of sentencing.
 What if I'm an immigrant or a newcomer to Canada? 

If a sponsored immigrant has to leave his/her sponsor due to abuse, the sponsored immigrant will not be automatically deported.  A victim that has permanent resident status will not be deported for leaving an abusive sponsor.  Changing Together: A Centre for Immigrant Women may be able to provide further information and support. If you are an immigrant or newcomer, you should consult a lawyer for advice on how to protect yourself from deportation.
 Changing Together: A Centre for Immigrant Women
 3rd Floor, 9538 - 107 Avenue NW
 Edmonton, Alberta
 T5H 0T7
 Phone: (780) 421-0175
 An immigrant convicted of an indictable criminal offence, such as assault, is in danger of deportation.

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Your Legal Options

 You have many legal options to consider if you are being abused. 


I. Criminal Assault Charges (Lay a Private Information)

If the police have decided not to press charges against your abuser, you can press charges yourself.  To do so, call the Provincial Court - Criminal Division Clerk’s Office (780-427-7868) and tell them that you want to "lay a private information" for assault.  The Clerk's Office will set up an appointment for you to speak to a Justice of the Peace.  During that meeting, you will get to tell your side of the story and the Justice of the Peace will decide whether there are reasonable and probable grounds to lay a charge of assault.  If the Justice of the Peace allows you to proceed, he or she will forward your complaint to the Crown Prosecutor’s Office.  The Prosecutor’s Office will then decide if there is enough evidence to go ahead with the charge and, if so, you will get a chance to tell your story in court.  It is essential that everything told to the Justice of the Peace is honest and accurate; you may be charged if you lay a false information.
II. Peace Bonds 

A peace bond is a court order that requires someone to obey any conditions that the court places on the order. Conditions may include forbidding someone from having any contact with you and requiring the abuser to attend counselling sessions.  If your abuser is charged with a criminal offence and you are frightened for your own safety, or the safety of your children or property, you may want to speak to the Crown Prosecutor about applying for a peace bond.  In situations where your family or friends have also been harassed, they may also be included on the peace bond.  The peace bond can be granted for a maximum of 12 months.  A violation of a peace bond is a criminal offence–but the police must be informed of the breach and they will decide whether or not to lay a charge.
You can get a peace bond in much the same way that you lay a private information and you do not need a lawyer to get a peace bond. In Edmonton, start by calling the Provincial Court - Criminal Division Clerk’s Office (780-427-7868) and tell them that you need to make an appointment with a Justice of the Peace to request a peace bond.  The Justice of the Peace will take down the details of your complaint and will forward the information to the Crown Prosecutor’s Office. The Justice of the Peace will set a court date and your abuser will be served with a summons to appear in court.  If your abuser does not show up in court on the set date after being served with a summons, the peace bond might be issued in your abuser's absence.  If you live in Alberta, but outside of Edmonton, you will need to go to the police station first where they will give you a file number to take to the Justice of the Peace.
III. Restraining Orders 

A restraining order is issued from civil court, rather than criminal court like a peace bond, and you may need a lawyer to help you get a restraining order.  A restraining order can be attached to another action like a divorce or a civil action for assault, or can be ordered on its own.  
Restraining orders may be granted without telling the abuser of the hearing.  However, the respondent (abuser) must be served with a copy of the order and there is an automatic review of the order within two weeks at the Court of Queen's Bench.  The respondent and you will likely have to be present at this hearing.  At this hearing, the Judge will decide if the order will remain in effect.
It is highly recommended that you consult a lawyer, since your restraining order must be very carefully worded to make sure that you get the protection that you need.
 Some important things to remember include:

  • The order should say that the police ‘shall’ make an arrest if your abuser does not follow the conditions in the restraining order, not that the police ‘may’ make an arrest.  You want to make sure that the police will have the authority to make an arrest if the order is being violated.
  • Make sure that the restraining order mentions all of the places that your abuser could try to contact you.  You will want to have your abuser prohibited from coming near you at your home, your place of work, and anywhere else you spend time on a consistent basis.  If your order also prohibits your abuser from seeing your children, make sure that their schools and/or daycares are listed as well.  You may also want your order to prohibit your abuser from contacting you by telephone, mail or email.
  • If your abuser is going to have visitation rights with your children, the times that he or she is able to see the children should be clearly laid out in the order.  As well, you may want the order to say that if your abuser is intoxicated when he or she comes to see the kids, you have the right to deny the visit.

A restraining order does not have a specified time limit, you may ask for however long you believe will be necessary (1-6 months is common) and it may be extended, if necessary.  You should keep a copy of your order with you at all times so that you can show it to the police if the order is violated.  In addition, the restraining order should be registered with the police and given a case number.  This will enable the police to have immediate access to the order's provisions.  Breaching a restraining order may result in arrest and criminal charges or a finding of civil contempt.
IV. Protection Orders (Protection Against Family Violence Act) 

These orders can offer the most protection.  They are similar to peace bonds and restraining orders, but provide additional protections. A breach of either an EPO or a QBPO is an indictable offence and the police should be contacted immediately.

Emergency Protection Orders (EPO)

An EPO can prevent a family member from contacting you and other family members, prevent a family member from being near your home, work, or school, remove a family member from your home, and order that weapons belonging to the abuser be seized by the police.


An application for an EPO can be made at any time of the day or night and an EPO can be granted immediately at no cost. You can apply if you are a person experiencing abuse by a family member, you are a Child and Family Services social worker, or you are a member of the police. The police can only apply with the consent of the survivor.


Legal Aid of Alberta offers the Emergency Protection Order Program, where a lawyer will assist you in obtaining an EPO at no cost. There are also no financial eligibility requirements to receive assistance. The program can be accessed at the EPO office in the courthouse, or by calling (780) 422-9222.


A review hearing must take place within 9 working days after an order is granted, at which time the order may be ended or confirmed. An EPO can be granted in the absence of criminal charges being laid and the police are still free to lay charges at any time. If the police or a Child and Family Services worker sends you away and tells you to apply for an EPO, you must consider whether or not there is an emergency. An EPO requires the situation to be an emergency.

Queen's Bench Protection Orders (QBPO)

A QBPO may result from a review of an EPO.  A QBPO may also be applied for directly in the Court of Queen's Bench.  A person may appear in court without a lawyer; however, it is advisable to get a lawyer, for example from the Emergency Protection Order Program at (780) 422-9222.  It is similar to an EPO, but a QBPO may also:

  • Require that the abuser reimburse the survivor for any financial losses resulting from the abuse;
  • Instruct that property not be divided if it otherwise would be;
  • Instruct the abuser to post a bond to ensure compliance with terms;
  • Require that either party attend counselling; and
  • Require temporary possession of specified personal property (i.e., keys, bank cards, vehicle, etc.)

*A QBPO can be ordered for up to one year and may be extended, if necessary. You must apply for an extension before the QBPO expires.


Warrant Permitting Entry


A WPE allows the police to enter the premises named in the warrant with the purpose of searching for or assisting a family member and removing them from the home with their consent. The police can apply for this warrant by phone.


A judge may issue a WPE when satisfied that there are reasonable and probable grounds to believe that:

  1. the person providing the information under oath (e.g. police officer) has been refused access to the family member; and
  2. that the family member may have been the subject of family violence; and
  3. that the family member will be found at the place to be searched.

Your Home and an Exclusive Matrimonial Home Possession Order 

If you decide that you want to leave your abusive relationship, you may want your abuser to move out of your home.  The police can not force your abuser to leave the home without a court order, if he or she has the legal right to be there.  For instance, if your abuser owns the home or is on the rental agreement, then he or she has the legal right to live in that home–even if you are also an owner, renter, or lessee. The police will help you to get to a safe place, like a shelter or the home of a friend.  The police can also escort you back to your home to pick up your personal belongings and anything that you need for your children.  You will be allowed to take your own clothing, house keys, identification, credit cards, bank books and medication, as well as your children’s clothing, toys and bedding.  You will not be allowed to take anything that is owned by both you and your abuser: the police do not want to get into the middle of any disputes over property ownership.
However, you may be able to get an Exclusive Possession Order for your home. Your order may also give you possession of the furniture, and in some circumstances, the family vehicle. An Exclusive Possession Order requires one partner to leave the family home and prohibits him or her from entering the home or being near the premises. Even if you have an Exclusive Possession Order, you may still want to get a Restraining Order because the Exclusive Possession Order only protects you in and around the home, whereas a Restraining Order can be used to protect you from unwanted contact anywhere in Alberta.


The legal procedures involved in acquiring these orders can be complicated and the courts prefer to see people represented by lawyers. There may be a $200 fee for starting the court action. After you and your lawyer make an application for an Exclusive Possession Order, your partner will be notified of the court hearing and he or she will be given an opportunity to oppose the order.  In rare cases where there appears to be an immediate threat of violence, the court may make the order without notice of a hearing being given to the abusive spouse.  In deciding whether or not to grant an Exclusive Possession Order, the court will consider:

  • availability of other accommodations for both parties,
  • needs of the children,
  • financial circumstances of each of the parties, and
  • the conduct of the two parties (if the court finds that it is relevant). 


It is unlikely that you will be able to get an Exclusive Possession Order if you do not have children that will be remaining with you and there has not been any violence.

Note: If you invite your spouse to the house you will be inducing a breach of the order and the police may not enforce it.  You should keep a copy of the order on you at all times.
Note: If you are living on a reserve, you cannot get an Exclusive Possession Order.  Property on a reserve is controlled by Band Council, pursuant to the Indian Act.
VI. Civil Actions 

You can sue your abuser, no matter who they are, with a civil action for assault.  You may be able to get money from your abuser to compensate you for the harm you have suffered.  You should contact a lawyer to discuss this option ASAP, as there are time limits on bringing a civil action. You may be able to bring a claim yourself if you are asking for $50,000 or less.


You can visit Civil Claims Duty Counsel (CCDC) at the courthouse and speak to a volunteer lawyer for free for approximately 30 minutes. The duty counsel lawyer can provide advice, procedural information, or help with completing forms. CCDC is run on a first-come-first-serve basis, so it is recommended you arrive early in order to have the best chance of being able to see a lawyer. The program desk is outside of courtroom 262, on the second floor of the Provincial Court of Alberta in Edmonton. CCDC hours are Tuesday 10am-2pm, Wednesday 12pm-4pm, and Thursday 9am-4pm.
VII. Victim Compensation 

The Victims of Crime - Financial Benefits Program compensates victims of violent crimes for the financial losses directly incurred as a result of the crime (i.e., not pain and suffering).  You may be eligible if the crime and injury occurred in Alberta, is reported to the police within a reasonable time and an application is submitted within 2 years of the date of the crime.  You must be willing to cooperate fully with the police investigations and any inquiries by the compensation board.  You must also provide documentation (receipts, pay stubs, etc.) substantiating your claim.
If the abuser has been charged with a crime, you can also speak to the Crown Prosecutor about applying for a Restitution Order.  The Victim Services Unit of the Edmonton Police Service will be able to assist victims with the process.

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Family Law Issues

Leaving a relationship often means that you have to think about some family law issues.  You may be concerned about what will happen with your children and property, and may want to get financial support from your abuser. If you have children and you are their guardian, you have the responsibility to take them out of violent situations. It is considered a form of abuse to allow your children to witness family violence.
You should deal with parenting issues as soon as possible. You are required to allow any other guardians of the child to exercise their right to access (contact with the child). If you want to set out when visits can occur, you can make an application for a Parenting Order. If you are planning on getting a divorce, you will want to speak to a lawyer about getting an Interim Custody and Access Order along with the divorce.

You should also be making arrangements to get court-ordered child maintenance as soon as possible. Should any disagreement arise in the future, a court order will make it easier to enforce the maintenance agreement through the Maintenance Enforcement Program.
The Edmonton Community Legal Centre (ECLC) offers free presentations on family law every Thursday evening from 6:30-8:30pm at the Enterprise Square Library downtwon. The presentations are on three topics: child & spousal support, child custody & parenting, and property division. To find out which topic is on which Thursday visit or call ECLC at (780) 702-1725. After attending a session, you may qualify for a free summary legal advice clinic with a family law lawyer for approximately 30 minutes if you are considered low-income.


Students Legal Services of Edmonton may also be able to help you apply for child support if you are low-income. Law students can assist you under the guidance of a family law lawyer by acting as your agent in court and supporting you through the process. To determine if this is an appropriate service for you, please contact the Student Legal Services Family Law Project at (780) 492-8244.

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Finding the Resources You Need: Referral Numbers & Websites 

Reporting Abuse

Edmonton Police Service


Emergency: 911 


Non-emergency: 780-423-4567 (or #377 from an Edmonton mobile phone)
911 is for emergencies ONLY. An emergency includes life-threatening situations requiring police, fire, or ambulance, OR if a crime is currently in progress. Otherwise please contact the Edmonton Police Service through the non-emergency line.


Child Abuse Hotline

Toll free: 1-800-387-5437

If you are concerned for the safety or wellbeing of a child in Alberta, this is a 24/7 hotline that allows you to speak with a caseworker for free at any time.


Legal Resources

Edmonton Community Legal Centre

Belairdirect Building

200 – 10115 100A Street NW

Edmonton, AB T5J 2W2


Ph: 780-702-1725


Edmonton Community Legal Centre (ECLC) provides legal services for low-income Albertans in certain areas of family and civil law. These services include free legal information, referral, and legal education. ECLC may be able to provide legal advice if you meet their eligibility criteria. Legal information can be found on their website, as well as the time, dates, and locations of their public legal education programs. Additionally, ECLC has a fee waiver program if your income falls within their guidelines.


Edmonton Crown Prosecutor's Office

6th Floor, J.E. Brownlee Building

10365 - 97th Street, Edmonton, AB

T5J 3W7


Ph: 780-422-1111


The lawyers representing the government when your abuser is being charged criminally: you can contact them if you have questions about being a witness, making a witness impact statement, etc.


Emergency Protection Order




Ph: 780-422-9222

The Emergency Protection Order Program is for those who have been the recipient of family violence and are seeking immediate protection from further harm. This free program will provide help with risk assessments and safety plans, information, and a lawyer for the purpose of obtaining an Emergency Protection Order (EPO). This lawyer is not being provided to assist you with anything beyond the EPO.


Edmonton Resolution Support


8th Floor – John E Brownlee Building

10365 97 Street NW

Edmonton, AB T5J 3W7


Ph: 780-415-0404


Edmonton Resolution Support Services provides various services to assist individuals dealing with a family or civil matter. They have numerous free services, such as Family Court Counsellors, Family Mediation, Child Protection and Intervention Mediation, Civil Mediation, and assistance on Court Forms and Orders.


Lawyer Referral Service



Toll free: 1-800-661-1095

When you call, you will be asked to describe the nature of your problem to the operator. He or she will then provide you with the contact information for up to three lawyers who may be able to assist you. When contacting these referred lawyers, make sure to let them know that you were referred through the Lawyer Referral Service. The first half hour of your conversation will be free so you can discuss your situation and explore options for next steps. Note: This free half hour is more for consultation and brief advice and is not intended for the lawyer to provide free work.  

Legal Aid Society of Alberta

Revillon Building

Suite 600 – 10320 102 Avenue

Edmonton, AB T5J 4A1


Toll free: 1-866-845-3425


The Legal Aid Society of Alberta functions to assist low-income Albertans with certain types of legal matters. Assistance is provided through information, referrals, advice, and/or representation, depending on what your matter is and which eligibility guidelines you meet.


Provincial Court – Criminal, Clerk’s Office



Ph: 780-427-7868

If you would like your abuser to face criminal charges and the police have not laid charges against them, you can contact the clerk’s office


Student Legal Services – Family Law


11036 88 Ave NW

Edmonton, AB T6G 0Z2


Ph: 780-492-2226

Student Legal Services have caseworkers, who are law students and who can provide legal information on various topics in family, civil, or criminal law. The caseworkers are also able to act as your agent in certain matters. These caseworkers are able to provide free assistance and will work on your matter under the guidance of an advising lawyer. Keep in mind that the services available are subject to eligibility criteria, except for legal information and referrals.



Assistance & Information


Changing Together: A Centre for

Immigrant Women

McCauley School Building, 3rd Floor

9538 – 107 Avenue NW, Edmonton,

AB T5H 0T7


Ph: 780-421-0175


Help for immigrant women with various services being provided. If you are an immigrant woman in an abusive situation, this organization may be able to help (for example: information about deportation, Canadian law, safety planning, and other family support services).


Family Violence 24-Hour Info



Toll free: 310-1818

The Family Violence Info Line provides callers with an opportunity to speak with trained staff regarding their situation and options. Note, if there is an immediate danger, call 911.


John Howard Society, Edmonton


Suite 401, 10010 105 Street NW

Edmonton, AB T5J 1C4


Ph: 780-428-7590

EJHS provides programs for the at-risk populations as well as those who are impacted by violence. These programs cover several areas, such as housing, employment, support, finance, and victim assistance. EJHS can provide assistance and support through the court process.


John Howard Family Violence

Prevention Centre

Suite 401, 10010 105 Street NW

Edmonton, AB T5J 1C4


Ph: 780-422-0721
For anyone affected by family violence or an abusive relationship, this service provides education & information; ongoing emotional support; advocacy and/or referrals to other community agencies.


Victim Services



Ph: 780-421-2217


The Edmonton Police Service Victim Services Unit (VSU) provides support, referrals, and information to victims of crime and tragedy. This service can help with applications for financial benefits for victims of violent crime, assist an individual in support a victim impact statement for the court, and provide various other support functions for victims.



Counselling & Support

Aboriginal Counselling Services of



Ph: 780-448-0378

Free programs & counselling for individuals & families intended to break the cycle of family violence. These services are available to men, women, and adolescents. Some of the programs offered include: Circle of Safety Family Violence Program, Men’s Circles, Partner Safety Checks, Women and Children’s Circles, Healing Anger programs, as well as various other mental health and family programs.


Assessment & Short-Term Counselling

Services, City of Edmonton


Ph: 780-496-4777

Free short-term individual counselling & family violence support groups facilitated by a social worker. Privately discuss your concerns and identify the best-fitting supports.


The Family Centre, Edmonton

#20, 9912-106 Street

Edmonton, AB T5K 1C5


Ph: 780-423-2831


The Family Centre provides subsidized counselling services, parenting workshops, and therapy sessions. They also offer translation services, family support services, and a safe visitation site for parents with supervised access to their children.


Momentum Walk-in Counselling

Suite 200 9562 82 Ave

Edmonton, AB T6C 0Z8


Ph: 780-757-0900


Drop-in counselling session offered on a sliding scale (possibly free, depending on your income), designed to be a one-time experience. You can expect to leave the session with a lot of tools and community resources so that you are in a better position to transform your life.


Sexual Assault Centre of

Edmonton (SACE)

24-Hour Crisis Line


Ph: 780-423-4121

Confidential support for anyone experiencing or affected by sexual violence, or anyone supporting someone affected by sexual violence. The crisis line is available 24/7, 365 days a year.


Support Network 24-Hour

Distress Line



Ph: 780-482-4357

Rural Distress Line: 1-800-232-7288

If you are feeling overwhelmed, experiencing abuse, or contemplating suicide, you can call this number at any time and someone will be there to listen & talk to you.


YWCA Counselling Centre

Empire Building #400, 10080 Jasper Avenue

Edmonton, AB T5J 1V9


Ph: 780-970-6501


Counselling for individuals offered on a sliding scale (depending on your income) for healing from family violence, addiction, trauma, and a variety of other issues.





Hope Mission Emergency Shelter

9908 106 Avenue NW

Edmonton, AB T5H 0N6


Ph: 780-422-2018

In addition to meals being served at this main location, Hope Mission also provides a 24/7 intox shelter for men and women who are intoxicated, 24/7 shelter services for women, and overnight shelter services for youths (16-24 y/o). During the winter, this location provides emergency overnight shelters for men.

Separate shelter areas available for men, women, couples, and youth. Open at 8pm. 


Lurana Shelter Society



24 Hour Crisis Line: 780-424-5875

Ph: 780-422-7263

The Lurana Shelter Society provides child care, emergency shelter and support, and outreach services. They aim to provide multi-faceted supports for women and children, who have experienced or are experiencing domestic violence, transition away from the violent environment and into a more stable, safe, and healthy environment.


A Safe Place (Sherwood Park)

PO Box 3282

Sherwood Park, AB T8H 2T2


24 Hour Crisis Line: 780-464-7233

Toll Free: 1-877-252-7233

A shelter and support for abused women and their children, including free transportation (from Edmonton, Sherwood Park, & Fort Saskatchewan) to the shelter. You can stay at the shelter for up to 21 days. Food is also provided.


SAGE Seniors Safe House



Ph: 780-702-1520

Emergency temporary housing (up to 60 days) for men and women over 60 years of age who are leaving abusive situations. The abuse does NOT need to be physical—abuse can be financial, emotional, physical, neglect, or sexual. Your stay in the safe house includes all meals and toiletries.


WIN House



24 Hour Helpline: 780-479-0058

WIN House is an emergency shelter for women and children seeking to leave a domestic violence situation. They also provide programming to help women become better equipped in stabilizing the changes in their life and strengthen them against various challenges they may encounter.


Second Stage Shelters


La Salle Residence

PO Box 1135 STN Main

Edmonton, AB T5J 2M1


Ph: 780-482-2190

A second stage shelter (transitional housing for up to a year) & support for women and their children who have left abuse and are transitioning from a front-line crisis agency. The shelter provides support and counselling to women and their children. Residents are expected to pay a basic monthly rent.


WINGS of Providence

P.O. Box 32141

Edmonton, AB T6K 4C2


Ph: 780-426-4985

WINGS offers a second-stage shelter and affordable housing for women with children who have experienced family violence. The shelter is available for longer-term stays. WINGS also provides support and programs that help with domestic abuse.

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