Replacing ID

 

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This page provides information on how to replace the following forms of identification:

Alberta Personal Health Card

Birth Certificate

Provincial ID Card

Driver's Licence

Canadian Passport

Secure Certificate of Indian Status Card

Métis Nation of Alberta Membership Card

*It also provides a referral for free identification storage.

Where can I get more Help or Information

 

 ALBERTA PERSONAL HEALTH CARD

 

Documents Required to Apply

 

You do not need any documentation or identification to apply for an Alberta Personal Health Card if you are able to give Alberta Health the following information:

1. Your full name

2. Your date of birth 

3. Your mailing address

If you are currently homeless, you can ask staff at a shelter or drop-in centre if it is possible to have the mail sent to their facility for you to pick up. 

4.       Your telephone number

5. Your personal health card number

If you have forgotten your health card number, you may be able to get it from a doctor, social worker, support worker, addictions counselor, or someone else who knows you and has your number on file.

 

Cost

Free

 

Where to Apply

By phone: 

Alberta Health Care Insurance Plan

(780) 427-1432

Monday- Friday 8:15am - 4:30pm

 

In person: 

Any registry agent in your area

To find a local registry agent call: (780) 427-7013 (Inside the Edmonton area) 

or 310-0000 then (780) 427-7013 (Outside of the Edmonton area)

By mail: 

Alberta Health 

Attn: Alberta Health Care Insurance Plan

P.O. Box 1360, Station Main

Edmonton, AB T4J 2N3

 

When the New Card Will Arrive

Cards applied for by phone or in person are generally received in 1-2 weeks. 

Cards applied for by mail are generally received in 4-6 weeks. 

 

BIRTH CERTIFICATE

 

Documents Required to Apply

 

1. The application form (found online at www.servicealberta.ca)

AND

2. One original (not a photocopy) government issued ID that is currently valid, and has your photo, first & last name, and an identification number. 

Examples: 

Driver’s licence, provincial ID card, passport, certificate of Canadian citizenship, permanent residency card, treaty status card, Canada immigration Visa 

 

*If you do not have ID, someone can apply for your birth certificate on your behalf if they have known for more than one year and have valid ID for themselves. 

 

Cost

$20.00 plus a Registry Agent Service Fee

 

Where to Apply

In person: 

Any registry agent in your area

To find a local registry agent call: (780) 427-7013 (Inside the Edmonton area) 

or 310-0000 then (780) 427-7013 (Outside of the Edmonton area)

 

When the New Card Will Arrive

Certificates are mailed to you 2-3 business days after you have applied. 

 
 

 PROVINCIAL ID CARD

 

Documents Required to Apply

 

1. One original (not a photocopy) government issued ID with your photo, first & last name, and date of birth.  

Examples: 

Driver’s licence, Provincial ID Card, Passport, Metis Nations of Alberta card, Secure Certificate of Indian Status (SCIS) Card 

 

*If you are homeless and do not have valid government ID, you can satisfy this requirement (for a provincial ID card application only) by completing an “Identity Certification Form”. This is a form that a staff member working at a shelter or drop-in center must complete with you. It can be found here: http://humanservices.alberta.ca/documents/Identity_Certification_Form.pdf

 

AND

2. One original (not a photocopy) support document that shows 2 things about you (example: name, date of birth, address, signature). 

Examples: 

Birth certificate, utility bill, income tax receipt, insurance policy, income support cheque, a different piece of photo ID. 

AND

3. A document to prove you live in Alberta (example: a bill mailed to your house, a lease)

 

*If you are homeless, you can satisfy this requirement by completing an “Address Authorization Form”. 

This form must be completed with a staff member working at a shelter or drop-in center. It can be found here: 

http://humanservices.alberta.ca/documents/Address_Authorization_Form.pdf

 

**If you are under 18 years old, you must bring a parent or guardian with you for their consent. 

 

Cost

To receive your first card, or renew a card that has expired, the price depends on how long you would like the new card to be valid for: 

1 year: $8.00*

2 years: $16.00*

3 years: $24.00*

4 years: $32.00*

5 years: $40.00*

Replacement card (lost, stolen, damaged, address/name change): $13.00*

*costs do not include a registry agent service fee that will be added - up to an additional $9.00.

 

Where to Apply

In person: 

Any registry agent in your area

To find a local registry agent call: (780) 427-7013 (Inside the Edmonton area) 

or 310-0000 then (780) 427-7013 (Outside of the Edmonton area)

 

DRIVER’S LICENCE

 

Documents Required to Apply

 

1. One original (not a photocopy) government issued ID with your photo, first name, last name, and date of birth.  

Examples: 

Driver’s licence, provincial ID card, passport, NEXUS card, Canadian armed forced ID card, permanent residence card, Metis Nations of Alberta card, Secure Certificate of Indian Status (SCIS) Card 

*If you are homeless and do not have valid government ID, you cannot use an “Identity Certification Form” to satisfy this requirement. You can use this form to apply for a provincial ID card, and then use the provincial ID card to meet this requirement. 

 

AND

2. One original (not a photocopy) support document that shows 2 of the following things about you: name, date of birth, address, signature.

Examples: 

Birth certificate, marriage certificate, utility bill, income tax receipt, insurance policy, income support cheque, a different piece of photo ID. 

AND

3. A document to prove you live in Alberta (example: a bill mailed to your house, a lease)

 

**If you are under 18 years old, you must bring a parent or guardian with you for their consent. 

 

Cost

To replace a lost or stolen card: $13.00*

 

To receive your first card, or renew a card that has expired, the price depends on how long you would like the new card to be valid for: 

1 year: $15.00*

2 years: $30.00*

3 years: $45.00*

4 years: $60.00*

5 years: $75.00*

*costs do not include a registry agent service fee that will be added (up to $9.00)

 

Where to Apply

In person: 

Any registry agent in your area

To find a local registry agent call: (780) 427-7013 (Inside the Edmonton area) 

or 310-0000 then (780) 427-7013 (Outside of the Edmonton area)

 

 

CANADIAN PASSPORT

 

Documents Required to Apply

 

1. Application form 

This can be found online (http://www.cic.gc.ca) or at the Passport Canada office

AND

2. Proof of Canadian citizenship (i.e. birth certificate, certificate of citizenship)

AND

3. Valid government issued ID that includes your name, sex, date of birth, photo, signature, is government issued, and is valid. *If you do not have one piece of ID that has meets all of these requirements, you can show multiple pieces that, taken together, meet all the requirements. 

Examples include: 

Driver’s licence, provincial ID card, military identification, Secure Certificate of Indian Status

AND

4. Two identical passport-style photographs

AND 

5. Contact information for two references who have known you for 2+ years, are over 18 years old, and are not family members. 

AND

6. Your application, photos, and copies of your ID must be signed by a guarantor - “I certify this to be a true likeness of (your name)” A guarantor is someone who:

1. Has known you for 2+ years

2. Is a Canadian citizen over 18 years old

3. Has their own valid passport, or a passport that has not been expired for more than one year

4. Is accessible to Passport Canada for verification 

5. Is not one of your two references

 

Complete application instructions are available online at: www. cic.gc.ca/english/passport

 

Cost

Passport valid for 5 years: $120

Passport valid for 10 years: $160

 

If you are replacing a lost or stolen passport there will be an additional $45 replacement fee.

*You need to report a lost or stolen passport to Passport Canada at 1-800-567-6868

 

Where to Apply

Passport Canada Office

Canada Place Building 

9700 Jasper Ave, Suite 126

Edmonton AB, T5J 4C1

 

 

SECURE CERTIFICATE OF INDIAN STATUS CARD

 

Documents Required to Apply

1. An application form (available online at www.aadnc-aandc.gc.ca)

AND

2. Your original (not a photocopy) birth certificate (long or short form)

AND

3. Your marriage certificate or change of name document (only required if you have taken your spouse’s last name)

AND

4. Two passport-style photographs

AND 

5. A guarantor declaration (only if you are applying by mail or replacing a lost or stolen card)

AND

6. Valid ID

One of the following:

Passport, enhanced driver’s licence*, enahnced identification card*, NEXUS or FAST card

*An enhanced driver’s or identification card is a form of ID that is acceptable to use to enter the USA or Canada by land or water instead of a using a passport. These are only issued to persons in British Columbia, Ontario, Manitoba, and Quebec. They are not available in Alberta. 

OR

Two of the following: 

Driver’s licence, other government issued ID (with name, photo, & signature)

 

Complete application instructions available online at: www.aadnc-aandc.gc.ca

 

Cost

Free

 

Where to Apply 

AANDC 

(Aboriginal Affairs and Northern Development Canada)

Canada Place

9700 Jasper Ace

Edmonton, AB, T5J 4C1

(780) 495-2773

 

When the New Card Will Arrive

Cards take approximately 10-12 weeks to arrive. 

  

METIS NATION OF ALBERTA MEMBERSHIP CARD

 

Documents Required to Apply

 

1. An application form (available online at www.albertametis.com

AND

2. Your family tree genealogy dating back to the mid 1800’s

AND

3. One piece of photo ID (Example: passport, driver's licence) 

AND

4. Proof you have been a resident of Alberta for at least 90 days in a row (for example, your lease agreement) 

AND

5. Your large form birth certificate, 

OR

Your baptism paper and your wallet size birth certificate

OR

Your live birth registration 

 

Complete application instructions available online at: www.albertametis.com

 

Cost

To receive your first card: free

To replace a lost or stolen card: $40.00

 

Where to Apply 

Metis Nation of Alberta 

100 Delia Gray Building

11738 Kingsway Ave

Edmonton, AB T5G 0X5

(780) 455-2200

 

 

WHERE CAN I SAFELY STORE MY ID FOR FREE?

 

Boyle Street Drop-In Centre ID Bank 

10616-105 Ave

(780) 424-4106

www.boylestreet.org

 

WHERE CAN I GET HELP OR MORE INFORMATION?

 

Find a Registry Agent

Inside Edmonton: 780-427-7013

Outside Edmonton: 310-0000 then 780-427-7013

In Alberta, you must go to a registry agency if you are looking to obtain your birth certificate, provincial ID card, and/or driver’s license.

 

Aboriginal Affairs and Northern Development

Canada (AANDC) Alberta Region Head Office

630 Canada Place, 9700 Jasper Avenue

Edmonton, AB T5J 4G2

Contact:

Ph: 780-495-2773

 

AANDC is the organization where you can apply for a Secure Certificate of Indian Status Card.

 

Alberta Health Services – ID Program

Royal Alexandra Hospital #CSC 154,

10240 Kingsway Ave NW, Edmonton, AB T5H

3V9

Contact:

Ph: 780-613-5556

Web: www.humanservices.alberta.ca/homelessness

This program is provided to homeless Albertans who are experiencing difficulty in obtaining appropriate ID. The program helps individuals obtain an Alberta Identification Card. Agencies Currently Participating in this Program: Bissell Centre, Boyle Street Community Services, Boyle McCauley Community Health Centre, E4C Communities, Hope Mission, Jasper Place Health and Wellness, McCullough Centre, Mustard Seed, Operation Friendship Seniors Society, Urban Manon, Salvation Army

 

Metis Nation of Alberta

#100-11738 Kingsway Avenue

Edmonton, AB T5G 0X5

Contact:

Ph: 780-455-2200

Web: www.albertametis.com

If you are looking to obtain a Métis Nation of Alberta Membership Card, apply through this organization.

 

Service Canada

Various Locations

Downtown: Main Floor, Canada Place

9700 Jasper Avenue

Edmonton, AB T5J 4C1

Contact:

SIN Card: 1-800-206-7218 (select option “3”)

Passport/Canadian Citizenship Program: 1-800-567-6868

 

Service Canada is a starting point for individuals seeking to access federal government services and benefits, such as employment insurance and passports.